Happy Clients
But don't just take our word for it ...
You Can Trust Our Service
“Kevin explained the results of my hearing test which was refreshingly straight forward. I am now very aware of the limitations of my hearing and what I should do going forward. There’s no getting away from the fact that Kevin is extremely good at what he does. I would strongly recommend him.”
~Mr.GT
Kevin was professional, polite & friendly. Easy to access, excellent knowledge & service
~Mrs.LC
“Kevin was very polite, professional and informative. He explained the processes and the results fully. He made me feel at ease. I would definitely recommend his services.”
~Mr.NH
“Was made to feel at ease immediately, in a warm and friendly environment. Treatment very quick and painless. No hesitation in recommending the service.” (Kevin)
~Mrs.YB
Excellent expert and personable service. Thank you very much!”
~Mr.PG
“Very friendly, knowledgeable and felt at ease throughout.
~Mr.NC
Kevin makes you feel comfortable with his manner, clear explanation to help you understand the process and results. You feel confident with his diagnosis and outcome.”
~Mrs.MF
A warm welcome so I felt at ease. Ear inspection and hearing test completed and a full explanation of my hearing levels. I was able to discuss options, choose one and will be fitted with my new aid soon. Excellent service, thank you.” (Kevin)
~Mrs.AK
“Wonderful treatment, and spotless professional surroundings. Couldn't ask for more
~Mrs.EB
Very quick to get an appointment to remove wax from my ears. A Clean environment. Helen was very friendly.”
~Mrs.MZ
All staff were very knowledgeable, highly skilled and professional. I would highly recommend.”
~Mrs.DM
“A very welcoming experience, Kevin can deliver an examination, test and consultation in an understandable manner, professional and no sales talk. Very satisfied with appointment, time given along with the advice
~Mr.RM
I was made to feel really comfortable. Helen explained what she was doing every step of the way. I have already recommended your business to all my friends.”(Helen)
~Mrs.MW
“Very Professional service with excellent communication skills. Kevin put me at ease straight away and explained everything thoroughly. Highly recommended.”-
~Mr.RH
Kevin was very kind and dealt with the treatment with great care. He advised further preparation and suggested a follow up appointment. We were very happy with the service.
~Mr.JW
“Kevin was fantastic. He was honest, reassuring and very professional.”
~Mr.DB
As wax removal goes, it's the best experience I've had. Friendly professional service”(Kevin)-
~Mrs.CB
I had every confidence in Helen who cleared the wax from my ears. Your clinic is clean and tidy and I felt very comfortable.If I get further problems with my hearing I won’t look anywhere else to get it dealt with.”
~Mr.AL
“My mum and I were made to feel very welcome on our arrival, our questions were answered fully and additional helpful information was given to us without being pushy. The appointment went well, with continued reassurance and a thorough job done thank you”(Helen)
~Mrs.AB
Excellent treatment and professional service. Kevin took all the time necessary for the micro suction procedure.
~Mr.JD
“Friendly service, good location, very informative at a reasonable price. Good choice of appointments and locations within a matter of days. Very happy.”
~Mr.TH
“A wonderful clinic - very impressed with Kevin. He’s super efficient and helpful and has great people skills!
~Mrs.SP
“I was listened to well, Kevin took his time to explain what to expect and described how the test would feel in the ear and with that knowledge, it made me feel more comfortable with the various tests required. Very professional and would explain the different graphs to me with the results, very reassuring and caring.”(Kevin)
~Mrs.RE
“Kevin is very patient in listening to and understanding our hearing issues which he has always effectively resolved. Providing an on-site wax removal service is also extremely useful. Overall a generally enjoyable experience as we walk out hearing better than we did when we arrived. A friendly and professional service.”
~Mrs.JB
“Excellent service. Everything explained in a way that was understandable and not medically baffling.”(Kevin)
~Mr.JWR
Excellent service and everything explained really clearly”(Kevin)
~Mr.GH
Seen on time ,Felt totally confident that the practitioner knew exactly what was needed and an exceptionally pleasant atmosphere”(Kevin)
~Mrs.CJ
“Very welcoming, informative throughout overall fantastic service.”(Kevin)
~Mr.SG
“Kevin was such a lovely man, very professional. Shows real interest, does not make you feel rushed and gives a thorough diagnosis
~Mrs.LW
“Great location, quiet and accessible. Friendly greeting, made to feel very comfortable and at ease by Kevin. Brilliant explanation of what was going on. And contact details given should I need to follow up.”-
~Mrs.AL
“Perfect customer service, listened and explained everything that was going to happen.”
~Mrs.BC
Always very efficient, very professional and wonderfully supportive. Kevin knows his clients and puts you at ease, explaining everything and making sure you get the best service possible”
~Mrs.AA
“Excellent service, on time, clear explanation of treatment and easy to book next appointment.”
~Mr.KW
“I wasn't sure what the problem was with my hearing and the discussion about possible causes, and the best course of action to take to remedy them, was actually more valuable than wax removal itself. It was a very useful consultation” (Helen)
~Mr.PJ
Super efficient with Helen explaining everything as we went along. Will definitely use and recommend you
~Mrs.KT
“Great, fast service. Really convenient.”
~Mrs.ET
“Great service, and a very professional assessment” (Kevin)
~Mr.EM
I have already recommended to two people. The reason is that I found the person doing my treatment to be very knowledgeable and very careful to achieve the best possible result for me. Excellent
~Mr.DG
“Kevin is extremely knowledgeable around hearing issues. He explained everything clearly to myself and wife. Very impressed with the examination, results were clearly explained. I will be considering hearing aids and will return to West Country Hearing.”
~Mr.AH
“Very professional and attentive service. Explained the test results to me and I was very satisfied with the overall experience.” (Kevin)
~Mr.MS
“Excellent customer focus and total clarity on the results of my test and easy to understand.”(Kevin)
~Mr.WC
“Kevin kept me informed throughout the procedure which was reassuring. He was professional yet friendly in a quiet manner.
~Mr.PW
“Recommend by my local GP. I found the service to be most professional. Kevin took time to inform me of how best to proceed in dealing with my hearing issues. Would highly recommend seeing him if you have any problems with your hearing.”
~Mr.DD
“Prompt clear advice and recommendations”
~Mr.SG
Kevin is very professional, courteous and an absolute gentleman”-
~Mr.RT
“Kevin provided an efficient and professional service.”(Kevin)
~Mr.AP
“Kevin, definitely has the knowledge to put the customer at ease. Not only, does he explain how the tests are to be performed, but also explains the results in a comprehensive and clear way; using verbal and visual aids. A fully professional service including a very present after-care service, if you requested it or referred. Thank you
~Mr.KH
“Just brilliant - Helen briefed me as to what was about to happen and explained it all fully to me, putting me at ease straight away. She took only 10 minutes or so to complete both ears, and then afterwards offered me some really good advice going forward. She did a fantastic job with my ears, and now my hearing is so clear with no feeling of being full of wax. I would recommend Westcountry Hearing, and in particular Helen, to anyone
~Mr.AC
“Excellent customer focus and total clarity on the results of my test and easy to understand.”(Kevin)
~Mr.WC
“Good caring and concern”(Helen)-
~Mr.RP
Through out the whole appointment everything was explained in detail and results like wise. Made suggestions to help me in getting hearing aids for the future.”(Kevin)
~Mr.LS
“Very quick efficient ear wax removal.”(Helen)
~Mrs.LP
“Convenient location, clean and tidy, dealt with professionally and efficiently, made to feel at ease.”(Kevin)
~Mr.DM
“Very helpful and informative would certainly recommend”(Kevin)
~Mr.KC
“On time, efficient and very friendly. A pleasant experience and an excellent result.”(Kevin)
~Mr.RD
On time and very professional and explained the procedure
~Mrs.TD
“This is the first time that I felt that I was seen by someone that knew what he was doing, I feel confident that my hearing problems will be resolved”(Kevin)
~Mr.JS
“Efficient and friendly service highly professional & punctual with door step parking.”
~Mr.DM
Entering the building I was met by the ear specialist who immediately removed the excess wax. I would certainly recommend the service of this ear specialist.
~Mr.JH
“Very high standard of service. Procedure was very comfortable and good advice given. Would highly recommend”(Kevin)
~Mrs.MH
“Very efficient service, friendly staff everything was done on time.”(Helen)
~Mr.PD
Really helped us decide what was right for us A very supportive and caring consultant who immediately put us at our ease. Will definitely use this service again.”(Kevin)
~Mr.SW
“A very professional gent who gave me clear explanations in regard to my ear problems. Thank you."(Kevin)
~Mr.CB
-“I was put at ease and was talked through everything that was going on. Really quick, painless procedure, thank you. I was put at ease and was talked through everything that was going on. Really quick, painless procedure, thank you.”(Helen)
~Mrs.RT
“No fuss and problem solved in easy treatment. Choice of appointment time and convenient to park.”(Helen)
~Mrs.LD
“provided great communication and the service provided was excellent. Highly recommend”(Kevin)
~Mr.JM
“Very easy to book online and everything as expected”(Helen)
~Mrs.JO
“Very friendly, both Kevin and Receptionist. Excellent quick diagnosis. Great price. Highly recommend.
~Mrs.MS
“The service provided is excellent and very efficient. Also, the personal interaction with the operative provides confidence and a good relationship.
~Mrs.HH
“On time, efficient and v“Nobody and no thing is perfect, but the service provided came very close.”ery friendly. A pleasant experience and an excellent result.”(Kevin)
~Mr.JG
“This was very good place to have a hearing test Kevin was friendly and made me feel relaxed”(Kevin)
~Mr.AG
“Friendly and professional service. Each stage of the process was explained, with results talked through. Would recommend.”
~Mr.GH
“Fantastic clinic! Kevin was able to fit me in at the end of the day which I was so grateful for. I would highly recommend - I will certainly be going back!”
~Mrs.DD
“Kevin was professional in every way at my visit. Listened, discussed the results of my test with me in a simple way Wouldn’t hesitate to recommend again
~Mr.PT
“You responded promptly to my enquiry, offered and held an appointment within two days, assessed events that led up to my problem and enquiry and, most important, performed your service with the reassurance of a competent professional. Result: problem cleared and contented client. Thank you.”
~MR.GL
“Very satisfied with the quality of my hearing test and attention to my hearing problem. Extremely satisfied with the Advice and guidance given.” (Kevin)
~Mrs.YW
“A deeply knowledgeable and friendly service. I was surprised by the amount of wax that had built up in my ears, and the difference in my clarity of hearing was immediately evident when the wax had been so painlessly extracted. I have no hesitation in recommending this highly professional and necessary service.” (Kevin)
~Mr.EM
“Everything was very clearly explained and Kevin certainly put me at ease.”(Kevin)
~MRS.RP
“The audiologist, Kevin, was friendly, polite, informative and efficient. He did not hurry my examination or procedure. He answered all my questions taking time to make sure I understood everything he said.”(Kevin)
~Mr.LE
Kevin provides an excellent service in an appropriate manner
~Mr.JLW
“I honestly could not fault any part of the appointment. Kevin was understanding, knowledgeable, kind, supportive and ensured he was clear in his explanations and ensured I understood every part of the assessment and results. I am incredibly grateful for how he was throughout the appointment and his attention to detail. Very impressed and would highly recommend”
~MR.A.T
“A thoroughly professional service was provided, giving a full explanation of the procedures and results throughout.”(Kevin)
~Mr.DR
Fantastic service, efficient, knowledgeable and relaxed which is very important if you’re a bit Squeamish with delicate areas like the insides of your ears! Also I thought the price was very reasonable.” (Helen)
~Mr.CS
Very friendly staff. Excellent service.
~MR.C.L
“Professional, comfortable environment, ease of service, no complications, smooth process and friendly person.”(Kevin)
~Mr.SH
Punctual, good examination, very good value for money and no hard sell. I would definitely recommend to all friends and family
~Mr.SP
Professional, friendly service. Fully informed what was happening at all times. Put at ease.”
~MR.W.B
“Helen was familiar to us from visits to ENT (at Derriford Hospital) but in any event a previous visit was also satisfactory”(Helen)
~Mrs.AW
“I was made to feel very welcome - put at ease and felt the technician was obviously very professional- I certainly would recommend their services …….. oh a bonus too ….. I could park my car with no worries also……. I hope to use their services again if need be - thank you.”(Kevin)
~Mr.FN
“An extensive hearing test with lots of excellent advice included. I felt very at ease with the hearing care consultant.
~MR.A.G
“Easy to make an appointment, Friendly service, Helen was lovely and made me feel at ease. Treatment was perfect and resolved my hearing loss. Thank you” (Helen)
~Mrs.KD
“Extremely professional and clear concise information so I was able to fully understand my symptoms and treatment.”(Kevin)
~Mr.JG
“Very competent and professional service, also flexible as I had previous appointment and was a few minutes late. Would definitely recommend them and couldn’t fault this top service I received.
~MR.A.K
“I found my appointment to be very pleasant with everything explained in full and good advice given for moving forward with the issues I was having. Would definitely recommend.”
~Mr.JH
“Helpful, pleasant and very professional service. Explained procedure throughout Highly recommended.”(Kevin)
~MRS.MS
“Excellent prompt service from very professional staff”
~MR.G.H
“I gave Westcountry Hearing a "10" as a result of being given very professional an unbiased advice concerning my hearing needs.”
~Mr.JL
“Fantastic product knowledge, able to easily resolve any hearing issues, great understanding of problems of having hearing difficulties. Very professional, accommodating and informative. I left full of confidence and able to hear again. Thank you very much.”(Kevin)
~MR.DS
“Excellent and very professional consultation with Kevin. Listens to what you say. Look forward to my next meeting.”
~MRS.F.W
“Kevin was attentive and sympathetic to my problem. He did not rush but made me feel completely at ease explaining each part of the procedure as he went along. I felt 100% confident in his skills and as a result my treatment was successful. Thank you
~Mrs.SK
“The professional and friendly attitude of Mr Carlyon. He put me at ease and listened to all my concerns. He thoroughly explained what was happened and the way forward. I would highly recommend seeing Mr Carlyon if you have hearing problems.”
~MRS.LW
“Kevin clearly has experience , expertise and knowledge but was able to communicate his findings in a way I could understand. He was recommended to me as a someone who was “honest” and I was not disappointed. Excellent personalised care. Thank you.”-
~MRS.L.W
“Kevin is always courteous, efficient and thoughtful. He has always responded quickly to any of our queries, and has been unfailingly helpful. I have no hesitation in recommending him”
~Mr.MW
“Wonderful experience. Really helpful advice and the wax removal was painless and quick. As someone who was slightly nervous, I was made to feel very at ease and appreciated the really kind service. Thank you!” (Helen)
~MRS.M.MM
“Kevin was very professional, communicative and thorough. He then made the process easy and clear, and then explained the results....very happy” (Kevin)
~MR.M.R
“Very relaxed and friendly. I felt very comfortable throughout the whole procedure.”
~Mr.NG
“Great service from Helen, who explained the whole service” (Helen)
~MR.J.D
“As I was not aware of what was involved but I was impressed with the process through out.”
~MR.A.B
“Very professional and friendly”
~MR.ML
“Friendly and informative in a relaxed environment” (Kevin)
~Mr.M.B
“Kevin could not have been kinder from the minute I walked into the office. He was polite and very attentive. He explained everything he was doing and was very patient during the procedure, regularly stopping to give me a break. I would thoroughly recommend Kevin as an expert in his field
~MRS.W.M
“It’s a very convenient location and Helen made me feel at ease and explained everything. The price was very competitive and I would definitely use you again”
~MRS.MB
“Excellent service, the company I got my hearing aids from went bust leaving me floundering, trying to find someone to help I started with Boots who were rude and very unhelpful. During my research I found Kevin in the Royal William Yard and he has to be the best example of how to treat your customers I have ever seen. A genuine professional, can't speak highly enough, communications Excellent service outstanding”
~MRS.L.L
“A very professional and courteous experience. Thank you”(Kevin)
~MR.D.F
“Excellent and friendly service. Made to feel at ease throughout appointment and made everything easy to understand. Highly recommended.”
~MR.RW
“I felt very relaxed and pleased with the outcome .Painless and my ears are now clear.”
~MRS.J.C
“Kevin was very personable and carefully explained every test that he carried out. He was helpful, professional and I feel that I am now equipped with all the information that I require with regards to my hearing loss
~MR.A.W
“I wads made to feel very at ease with this being my first treatment. Very friendly and professional service”
~MRS.L.W
“Prompt, professional, efficient, friendly and cost conscious. What more could one ask!”
~MRS.N.V
“I came to you as result of a leaflet through the door some time ago, as I had an appointment with Specsavers (used them before) but when I arrived for the appointment they said I did not have an appointment. Their loss, your gain, because Kevin was brilliant and far more professional in both the ear wax removal service, and his excellent knowledge of ear care & wax!!”
~MRS.SH
“Booking the appointment was very easy with a choice of two locations; supported by a confirmation appointment email. Helen was very helpful and professional, explained everything that she was going to do before she did it and was acutely aware of making me comfortable throughout the process. Future booking was managed efficiently and professionally by reception.”
~MR.M.B
“It was a very informative efficient service. Kevin was friendly and explained everything in detail to me. I found the whole experience very professional and would definitely recommend the service and in fact have already done so.”
~MRS.DT
“Excellent service. Good explanations about what happens to enable you to understand the technicalities.”
~MRS.S.P
Staff were friendly and efficient. Thank you.”
~MR.T.C
“Easy to book, quick and knowledgeable service.”
~MRS.K.B
“Very good booking service. Professional and friendly approach. Did not carry out unnecessary treatment, as not required. Would definitely recommend
~MRS.T.M
“Caring service and excellent communication about the process of micro suction. Carried out by competent staff.”
~MR.G.H
“Took care to be thorough and explain every stage of treatment which was pain free and successful. I was a bit nervous when I arrived but I was soon put at ease. Very happy with how I was treated and my treatment . Would definitely recommend this company and Mr Carlyon.”
~MRS.L.R
“Kevin is a true professional, is always accommodating with appointments for the less well organised patient. Overall excellent”
~MR.S.A
“Westcountry Hearing care” is a very professional organisation, they provide good honest advice. If you attend any of the high street hearing organisations they usually recommend you have a replacement or new hearing aid. At Westcountry Hearing Care they only recommend the above after a stringent test regime. Openness and honest plus a lot of experience go a long way.”
~Mr.G.P
“Absolute professional, explained everything in detail what was happening and why. Thank you”
~MR.K.J
“I highly recommend Kevin for any hearing problems . Excellent test which the patient can view on screen and was explained to me clearly and in an informative way. Professional friendly helpful and reassuring . Thank you very much Kevin”
~MRS.T.R
“First class welcome and treatment and very keen to help and support concern”
~MR.M.L.P
“Found the service very helpful and efficient. Highly recommended.”(Helen)
~MRS.A.L
“Very understanding and caring with nervous patient. Communication through the whole process has been excellent. Thank you
~MRS.J.S
“Very impressed with the care received for my husband who has dementia. Very understanding.”
~MR.D.S
“You were very professional, fair, discussed and explained everything regarding my current issue and also possible options for the future. I would recommend you to anyone who have hearing problems and require an unbiased and cost effective treatment.”
~MR.T.C
“Excellent friendly courteous service, highly professional all concerns fully dealt with and explained.
~MR.N.S
“Excellent service, courteous, friendly and efficient. I felt well looked after and the treatment was very effective.”
~MR.D.B
“Excellent service. Would highly recommend.”
~MR.A.M
“Kevin was helpful, friendly and very open to discussing my needs - exactly what I was hoping for. Thank you”
~MRS.F.J
“Excellent professional advice”
~MRS.J.S
“Talked me through the process, and showed me the problem. Friendly and professional throughout.”
~MR.J.C
“Great experience - professional service, really helpful advice and very clean premises. Thank you”
~MRS.K.F
“Service was very efficient in a pleasant atmosphere”
~MR.D.H.L
“Great treatment and very friendly. Definitely would recommend and use again”
~MR.M.W
“I'm very happy with the highly professional service I received. I was made to feel at ease with my treatment and everything was explained to me clearly
~MRS.A.L
“All stages explained, plus no pain or discomfort from treatment. Brilliant.”
~MRS.S.L
“Kevin was professional, friendly and clearly explained what he was doing, why he was testing and what evaluation he had reached. Would absolutely recommend to anyone.”
~MR.S.H.G
“Kind, attentive, professional service
~MRS.A.C.S
“Made to feel at ease brilliant job done, will definitely be recommending to anyone having problems with their ears”
~MRS.C.D
”Good efficiency and customer care”
~MR.G.J
“Personal service by a clinician who listens
~MRS.E.H
“Good experience, explained everything that was going on, very reassuring.”
~MR.M.J
“Westcountry Hearing Care provides the client with professional, polite and personal assistance with their hearing issues in a manner that is expertly explained.”
~MR.G.H
Excellent science based approach. Explained procedures well and outputs of tests. Took time to explain results. Excellent manner and hugely competent.
~MR.S.H
“My husband suffered with ear wax and thought he was going deaf, but Kevin truly is so very pleasant and helpful and made my husband feel at ease and is sorting he’s ears out, with no pain. I truly appreciate and would recommend anyone to try him if you are suffering with wax”
~MR.A.J
“Very professional service provided by Helen. I was able to arrange an appointment with three days notice. Excellent care!”
~MR.A.W
“Great service and advice, thorough and would highly recommend
~MRS.S.G
“Dear Westcountry Hearing Care, Thank you so much for your support today on my appointment, I was very much impressed with the results. Again I'd very much like to say that I would recommend your clinic for treatment
~MR.R.G
“Above and beyond to make one feel comfortable and at ease when you’re a nervous client like me !”
~MRS.L.B
“I really appreciated the time Kevin took to explain everything to me regarding my condition as I now understand a lot more and feel able to make an informed decision about what to do next”
~MRS.V.N.
“Kevin was very informative and also thorough and helpful and made me feel comfortable in the time I was there
~MR.G.H
“Knowledge and expertise”
~MR.R.E
“Fantastic service very professional friendly service. What a difference it has made to my hearing (Kevin)“.
~MR A.W.
“Could not have been friendlier in approach and professional and had a real interest in my particular problem”
~MR.P.M
“I was super impressed by my visit today and came away being able to hear perfectly again for the first time in weeks! Very professional and knowledgeable with everything explained in detail. I would unreservedly recommend this service especially to those who are anxious about seeking out treatment, as you are made to feel comfortable and confident with the procedure. So happy to be able to hear clearly again
~MRS.J.H
“Everything was explained very clearly and shown what the problem was with my ears! Although both ears couldn’t be treated a further appointment was made for a further visit (from Kevin)“
~MRS D.D.
“Excellent service. Kevin is very professional and friendly. I would not hesitate to recommend Westcountry Hearing Care.”
~MRS.L.D
“Very trust worthy hearing assessment and advice, thank you Kevin”
~MRS.S.W
“Excellent service prompt appointment
~MR A.L.
“Kevin is not only, obviously very good at his chosen profession, but he displays a wonderfully friendly, caring attitude. This inspires great confidence .
~MRS.M.B
“I received professional and sympathic help today, I was very nervous when I arrived and I was soon put at ease by Kevin”
~MRS.S.W
“Pleasant surroundings and very welcoming. Great experience as always (from Kevin)“.
~MRS P.B.
“Felt Kevin explained things clearly, seemed honest and trustworthy, and the whole appointment was relaxed and interesting.”
~MRS.L.B
“Highly professional service offering expert advice and guidance, through a caring approach improving patients outcomes “.
~MR D.F.
“Kevin took me as an emergency. He took a lot of time to build a detailed picture of my problem and opened early to fit me in to an already busy day. He was professional, kind and patient and I no longer have a hearing problem
~MRS C.S.
“Very friendly and you feel comfortable. Very helpful A pleasant experience”
~MR.C.B
“Very helpful and insightful advice from Kevin. I will be sure to come and see him again“.
~MR R.M.
“Very friendly but not too chatty. Also seems to want to do a good job not just get you out the door (from Kevin)
~MR N.S.
“Very pleasant person who made you feel comfortable if you’re a bit nervous on first visit”
~MRS.C.S
“My consultation was genuinely informative and decidedly helpful. I very much appreciated the unbiased hardware discussion and fitting procedures structured to assure I choose the best option for me (from Kevin)“.
~MR R.P.
“Friendly, approachable & professional. Excellent service (from Kevin)“.
~MR J.B.
“Excellent, prompt service. Resolved the issue I had quickly and painlessly. I also sought advice regarding ongoing ear care which Mr Carlyon (Kevin) kindly provided. Overall, I was extremely satisfied with the care that I received and would have no hesitation in recommending the Centre.”
~MRS.B.E
“Attention to the details of my concerns and a good personal service (from Kevin)“.
~MR R.P.
“Excellent service and advise”
~MR J.T.
“Kevin has a nice relaxed manner and does put you at your ease.”
~MR.F.H
“Good service, thanks (from Kevin)“.
~MR S.S.
“Easy to book appointment. Friendly reassuring professional staff. (from Helen)“
~MR P.B.
“Expertise and very professional.”
~MR.J.B
“All went well. I felt comfortable. However I do still have the slight hum in the left ear, so I guess not entirely due to ear wax (from Kevin)“
~MRS L.T.
“Excellent service. Kevin was very helpful“
~MR K.C.
“Kevin had been very helpful and accommodating so far. He has been very clear in explaining things and has given us confidence in the way forward.”
~MRS.J.A
“Just a good experience, relaxed and puts you at ease. Very professional “
~MR R.P.
”A friendly and clearly explained service...would employ Kevin's services again in future (or recommend to others)
~MR N.R.
“On time. Took great care explaining procedure. Spotless facility. Great “bedside” manner.”
~MR.J.W
“Excellent appointment. Very knowledge & informative . Learned so much more about my problem. Kevin was very personable“
~MR D.D.
“Incredible service - fitted me in last minute, was quick and thorough and very friendly. Will be recommending to anyone who needs their ears sorted (from Kevin)“
~MRS K.Y.
“Very trustworthy assessment ad advice , thank you.”
~MRS.S.M
”Very friendly and professional. I felt very comfortable and made to feel welcome. Aa soon as I arrived I was greeted by a very pleasant receptionist, and Helen was excellent“
~MR P.B.
“When I arrived at your practice I felt very relaxed you spoke to me on first name terms excellent mannerism i have already spoken with people and they will be booking an appointment for a check up thanks again for your honesty that I didn’t need my ears cleaned good luck and good health to you and your family (from Kevin)“
~MR S.W.
“Everything was done in a professional and caring manner”
~MR.A.R.
”Very professional and helpful service (from Helen)“
~MRS R.H.
“On my recent visit I found the advice given very helpful (from Kevin)“.
~MR J.P.
“Polite service from Helen, an examination of my ears with a camera showed that I required no treatment. This was explained well
~MR.A.F
“Thank you for your time and patience today. I am so grateful for your help. Exceptional service and excellent support. Again thank you (from Kevin)“. -
~MRS J.T.
“Recommendation from a friend (from Kevin)
~MR R.O.
“Very professional and thorough service - I highly recommend (Kevin)
~MRS L.P.
“I really like your service, I felt completely comfortable with you sorting my head out!! And would thoroughly recommend you to all, very informative and carried out some tests that I had never experienced before in other so called professional hearing tests! Really appreciate your help (from Kevin)“
~MR G.M.
“I was impressed with the care provided
~MR L.C.
“Kevin showed lots of empathy to my dad who suffers from dementia. Good service“.
~MR E.J.
“Kevin is always efficient and well organized on our visits“.
~MRS O.C.
“It was helpful to know the state of my ear drum and how to proceed in the future of it does not settle (from Helen)“.
~MRS J.R.
“Very friendly and efficient
~MR B.T.
“Mr Kevin Carlyon put myself and my daughter at ease, explained the procedure, demonstrated how it worked, constantly reassured us and checked my daughter was happy throughout. Excellent care, thorough aftercare advice. We both highly recommend Mr Carlyon for ear wax removal and a full ear assessment. We both learnt a lot about ears too. Thank you again Mr Carlyon“. -
~MRS L.P.
“Very polite introduction with a high level of knowledge, kind and a friendly face (from Kevin)“. -
~MR J.D.
“We had an excellent caring compassionate consultation by Kevin who was extremely knowledgeable. I am a doctor with experience in ENT surgery and have no hesitation in recommending this service Dr David Evans GMC no 3082616“
~MR M.T.
“I have never been for an hearing test or study of the ears.. Efficient, thorough service and very well explained. Easy to understand as it was visual on the computer screen rather than just having to listen! Would highly recommend Kevin and company“. -
~MRS M.H.
“Excellent service in all respects. Only the minor complication in accessing the treatment room stopped me from awarding a ten (from Kevin)“
~MR C.B.
“Kevin very professional. With out the best best in is field very highly recommended“
~MR R.H.
“Fast and very efficient (from Helen)“
~MR S.S.
Very friendly and informative. I would have given him a 10 but I did have trouble hearing him as he wore a mask and I tend to lip read when people are talking to me (from Kevin)“.
~MR S.T.
“First-class treatment; quick, efficient and given with great consideration for the patient. The previously agreed charge was reduced when the treatment turned out to be less than anticipated; a tribute to the integrity and high standards of the practice.
~MR TB
“Caring and very professional. Can't fault the service received (from Kevin)“.
~MR R.E.
“Prompt and welcoming introduction and comfortable procedure
~MR D.M.
“Kevin was very professional and kind to my elderly father, and very patient in explaining things. Also very smartly presented. A nice clean room. We were very impressed and wouldn't hesitate to go back, or to recommend him to others“.
~MR J.K.
“Very efficient excellent advice and very reasonable price (from Helen)“.
~MRS A.R.
“Kevin was thorough and informative and went about his work in a friendly manner“.
~MR G.S.
“Excellent service
~MR J.F.
“Very welcoming and friendly. Procedure was painless and very professional. Helen explained everything along the way. Thank you. I shall certainly recommend (from Helen)“.
~MRS N.H.
“Recommend by a friend (from Helen)“
~MR P.L
Very helpful and professional. Kevin took the time to explain everything he was doing and the results“. -
~MRS A.Y.
Excellent service (from Helen)
~MR N.M.
“Excellent and professional service. I was anxious but did not need to be. Everything was explained to me and the treatment itself was very gentle and easy to tolerate. Thank you Kevin“
~MRS J.D.
“It was a clean & pleasant environment, Kevin was very nice“.
~MR C.D.
“Every point in the experience was excellent. Easy to make an appointment. Clear information prior to and at the appointment. Kevin is extremely professional and put me at ease. All the equipment seemed very up to date and hygiene was taken seriously. I felt very confident about the treatment I received. A big thank you“.
~MRS F.W
“Thorough examination and rectification of ear wax issues
~MR B.J.
“Luckily I could be seen on the day I rang due to a cancellation. Procedure was explained fully as I was dealt with and a follow up appointment made to complete the treatment. Very caring and professional attitude throughout. Extremely pleased with the outcome
~MR D.R.
“The appointment for ear wax removal was arranged at short notice and was on time. He was friendly and kept me fully informed throughout the procedure showing me before and after images of my ear canal. The location in Royal William Yard was convenient and I was pleased with the end result (from Kevin)
~MR A.E.
“Very client focused and hugely different approach and experience to the large retail outlets . I felt that my concerns and needs received more in depth consideration and I like the fact that I am able to trial a hearing aid before buying (from Kevin)
~MR P.R.
“Very satisfied with the service, explanation of the treatment was excellent and the fee was adjusted down to represent the treatment I received (from Helen)“
~MR C.M.
Convenient to home and expert attention
~MR M.E.
“Very good gentle procedure, explained throughout. Would definitely recommend (from Kevin)“. -
~MRS L.F.
“Because of the kindness, understanding and patience I was shown and which was much appreciated
~MR S.H.
“The service, advice and reassurance that I received was outstanding. I will be returning to Kevin as a regular and extremely satisfied client. Thank you Kevin“
~MR D.M.
“Excellent service, very efficient, highly professional service (from Kevin)“.
~MR A.M.
Was most impressed by the service and having my questions answered so clearly I look forward to finding how deaf or otherwise I truly am (from Kevin)“.
~MR G.T.
“A first class personal service. Every action described in terms that I could understand (from Kevin)“
~MR J.B.
“Diagnosed ear problem and recommended A and E visit urgently. Gave advice on upcoming flight. Followed advise to visit hospital where tested and follow up visit arranged. The letter from Helen Sargent speeded up the process
~MR M.H.
Your service is very good. I’ll return as advised when my ear infections have been solved by dr surgery. Very professional and good rapport
~MR G.K.
“Kevin was very professional but friendly explaining everything well
~MRS C.E.
“I am completely satisfied with the treatment I received today. The procedure of removing a build up of ear wax was carefully explained to me throughout by Kevin. The clinic is a relaxing environment. So all good (from Kevin)
~MRS A.P
“Was excellent put my mind at rest explained things clearly too me when asked
~MR P.C.
“A recommendation(from Kevin)“.
~MRS M.M.
“A really professional and friendly service. Was also not charged as much as expected due to a change in circumstances (from Kevin)“
~MR M.T.
“Extremely professional and helpful beyond the scope of the appointment (from Kevin)“
~MR M.P.
“Excellent service, really friendly helpful staff. Would 100% recommend (from Kevin)
~MRS A.H.
“Excellent service, Kevin is friendly professional gentleman
~MR D.A.
“The appointment when smoothly and the result was exactly as I was hoping (from Kevin)“.
~MR R.L.
“Really made me feel relaxed all checks fully explained. would recommend anyone to visit (from Kevin)
~MR E.H.
“Very professional service and made everything clear (from Kevin)
~MR B.W.
Friendly, Great service (from Kevin)
MR E.G.
“Very friendly and polite service (from Helen)“.
~MRS E.C.
“I received superb customer service from Westcountry Hearing Care . I was given an appointment time that was convenient and was kept fully informed. Thank you, Kevin. I would highly recommend Westcountry Hearing Care“
~MRS L.N.
Friendly, efficient procedure (from Helen)
~MR P.G.
Excellent, friendly service. Was a very relaxed and comfortable environment that I would recommend to anyone who needs it (from Kevin)
~MR L.O.
“Because I received excellent service (from Helen) ”.-
~MRS S.M
Very prompt and effective treatment to clean ear using micro suction (from Kevin)“
~MR R.H.
“Kevin made me feel better about my symptoms and was very helpful and compassionate. He also gave me extra information to read about my condition which has also helped. Thank you
~MR T.H.
“Very pleasant service, Kevin is helpful and explains everything to you. Both my partner and I will be going again for sure. I have no hesitation in recommending him”.
~MRS L.F.
An excellent service from Helen
~MR I.H.
“After having ear surgery many years ago, I need to have a check up and micro suction annually. Kevin was able to find me an earlier appointment with Helen. Helen was friendly, calm and professional. She done an extensive ear check using state of the art equipment, showed me my ear canal and explained everything. The microsuction was pain free. Without a doubt I will use Westcountry Hearing Care again“. -
~MR D.M.
“Efficient and excellent service
~MRS K.M.